FAQ
Frequently Asked Questions
How do I choose the right size?
Each product includes its own size chart in the product images. We recommend comparing the measurements to a favorite item you already own for the best fit.
Are your products made to order?
Yes. Every item is made specifically for you after you place your order. This helps reduce waste and allows us to focus on quality over mass production.
How long will my order take?
Orders are typically processed within 2–5 business days before shipping.
Estimated shipping times:
- United States: 3–7 business days
- International: Delivery times vary by destination.
Do you accept returns?
Because every item is made to order, we generally do not accept returns or exchanges for sizing or buyer's remorse.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery and we'll make it right.
How do I know what size to order?
Please review the size chart included in each product listing before ordering. If you're between sizes, we generally recommend sizing up for a more relaxed fit.
Do you ship internationally?
Yes. International shipping is available to many countries. Shipping times and rates vary by destination.
Are your logos embroidered?
Product descriptions will indicate whether a design is embroidered or printed. We use high-quality embroidery and printing methods to achieve the best result for each product.