Return & Refund Policy

At ICBEARS, every item is made to order specifically for you. Because of this, we generally do not accept returns or exchanges due to incorrect size selection or change of mind.

Please review the size chart provided on each product page before placing your order. If you have any questions about sizing before purchasing, we're always happy to help. Contact us at ICBearsClothing@gmail.com.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your item arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• A brief description of the issue
• Clear photos of the product and the packaging

If your claim is approved, we'll gladly replace the item or issue a full refund at no additional cost.

Order Changes & Cancellations

Orders begin production shortly after they are placed. Because each item is made to order, we cannot guarantee changes or cancellations once production has started.

If you need to update or cancel an order, please contact us as soon as possible, and we'll do our best to assist you.

European Union Customers

If your order is shipped to a country within the European Union, you may have additional consumer rights under applicable law, including the 14-day cooling-off period where required.

Questions?

If you have any questions about your order, sizing, or this policy, we're always happy to help. Hit us up on the contact page.